PRIVACY POLICY

Privacy Policy | Lendoor LLC

Privacy Policy

Last updated: September 10, 2026

1. Who We Are

Lendoor LLC, also doing business as Fundify and Fundify Loans ("Lendoor," "we," "us," or "our"), is an Arizona-based private real estate lender. We originate business-purpose loans nationally, including fix and flip, ground-up construction, DSCR rental, and bridge financing. Lendoor operates under NMLS #2856707 and Arizona Mortgage Banker License MB-2017932.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have. It applies to lendoor.com, our borrower document portal at portal.lendoor.com, our online intake and quote request forms, and any other Lendoor property that links to this policy.

Lendoor lends for business purposes. Our borrowers are typically real estate investors and the entities they control. Even so, we collect personal information from individual owners, principals, and guarantors, and we protect that information under the practices described here.

2. Information We Collect

Information you provide to us

Financial account information collected through Plaid

With your authorization, we use Plaid Inc. ("Plaid") to collect information from your financial institution, including account balances, account and routing details, account ownership, and transaction history. We use this information to verify your financial position and the sources of funds for your transaction as part of underwriting your loan.

You authenticate directly with your financial institution through Plaid's interface. Lendoor does not collect, view, request, or store your online banking username or password. Plaid's collection and use of your information is governed by the Plaid End User Privacy Policy. By connecting an account, you agree that Lendoor may obtain that information from Plaid for the purposes described in this policy.

We request only the data needed to evaluate your loan request. We do not sell this information, and we do not use it for marketing.

Consumer reports

With your written authorization, we obtain consumer reports about individual borrowers, principals, and guarantors from consumer reporting agencies. These may include credit reports, credit scores, and background or public records information. We use consumer reports to evaluate creditworthiness and to make underwriting decisions, consistent with the Fair Credit Reporting Act.

If we take adverse action based in whole or in part on information in a consumer report, we will provide the notice required by law, including the identity of the consumer reporting agency that furnished the report. The consumer reporting agency did not make the decision and cannot explain the reasons for it. You have the right to obtain a free copy of your report from that agency and to dispute the accuracy or completeness of any information in it.

Information collected automatically

Information from third parties

We may receive information about you from mortgage brokers, real estate agents, referral partners, title and escrow companies, appraisers, insurance agents, and capital partners involved in your transaction, as well as from public records and property data providers.

3. How We Use Your Information

4. SMS Communications and Consent

We may send SMS messages related to your inquiries, appointments, or the services you request, including confirmations, reminders, document requests, and follow-up communications. Message frequency varies. Message and data rates may apply.

You may opt out of SMS at any time by replying STOP. Reply HELP for assistance, or contact us using the details in Section 12.

We do not share mobile telephone numbers or SMS consent with third parties for their own marketing purposes. Mobile information is shared only with service providers that help us deliver communications on our behalf.

5. How We Share Your Information

We do not sell your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies on lendoor.com to operate the site, understand how it is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

Our borrower document portal uses cookies that are necessary for authentication and session management. These cannot be disabled while using the portal.

7. How We Protect Your Information

Lendoor maintains a written information security program with administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of the information we hold. Those safeguards include encryption of data in transit and at rest, multi-factor authentication on systems that hold sensitive information, access limited to personnel with a business need, secure document collection through our borrower portal rather than unencrypted email, vendor security review, workforce security training, and a documented incident response plan. We review the program at least annually.

No method of transmission over the internet or method of electronic storage is completely secure. If you believe your information has been compromised, contact us immediately using the details in Section 12.

8. How Long We Keep Your Information

We retain loan files and related information for the periods required by applicable federal and state lending, licensing, and recordkeeping laws, and by our agreements with capital partners. These periods apply whether or not your loan closes. When information is no longer required for a legitimate business purpose or a legal retention obligation, we securely dispose of it.

Financial account information obtained through Plaid is retained only as long as needed for the underwriting and servicing purposes described in this policy and for applicable recordkeeping requirements. Access tokens permitting ongoing retrieval are revoked when the underwriting purpose is complete or a request is withdrawn.

9. Your Rights and Choices

Subject to applicable law, you may:

To make a request, email privacy@lendoor.com or contact us using the details in Section 12. We will acknowledge your request within 10 business days and respond within 45 days, or tell you if we need additional time. We may need to verify your identity before acting on a request.

Please note that we cannot delete information we are required to retain under lending, licensing, tax, or anti-fraud recordkeeping obligations, or information necessary to service an active loan or defend a legal claim. Where we cannot delete information, we will tell you why.

10. Children's Privacy

Our services are directed to businesses and to individuals who are 18 or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the current version on this page. Material changes will be communicated as required by applicable law. We encourage you to review this page periodically.

12. Contact Us

Lendoor LLC (formerly Fundify, Fundify Loans)

727 S Hartford Street, Chandler, AZ 85225

Email: hello@lendoor.com

Phone: 623-278-7111

NMLS #2856707  |  AZ MB-2017932


Lendoor LLC originates business-purpose loans only. We do not originate loans for personal, family, or household purposes.